We experienced 2 rooms booked and each were being fabulous but bear in mind that it's very loud during the night time (esp for the duration of spring crack) as doorways close plus the sounds have/echo. Our rooms were quite cleanse and housekeeping came each day to wash the rooms https://grand-oasis-pyramid-cancu14703.blazingblog.com/33895805/the-grand-oasis-cancun-resort-spa-diaries